Privacy Policy

JUVENTA HEALTHCARE Co.,Ltd.(hereinafter referred to as the 'Company') has specified and implemented the following personal information handling policy to ensure freedom of communication in the information society by actively protecting members' privacy and personal information. The company's personal information handling policy may be changed according to changes in related laws and government guidelines and changes in the company's internal policies, so please visit us frequently to check the contents.

1. Collection method and scope of personal information

In order to use the service, the company must enter member information when registering as a member. The basic essential information you receive when registering for membership includes your name, email, and contact information. In addition, we may collect optional information for better service. Other service usage records, access logs, cookies, access IP information, payment records, etc. generated in the process of using and processing other services may be collected, and additional information may be requested when using specific services that require additional information. Even in this case, the entered information will not be used for purposes other than the use of the service and the purpose stated in advance.

2. Purpose of collection and use of personal information

The purpose of collecting personal information by the company is to provide high-quality services and customized services according to individual preferences and needs. According to the provision of services, the company may deliver advertising information with the consent of the member, and based on the personal information of the member, the advertisement valuable as more useful information is selectively delivered. Even when posting and sending advertisements for groups with specific conditions such as gender, age, and other specific conditions, the personal information of members is not provided to the individual or group that requested the advertisement.

3. Sharing and Provision of Personal Information

In principle, the company does not provide members' personal information to outsiders. However, exceptions are made when a member agrees to the disclosure and provision, or when legal action is required due to a violation of the company's user agreement or damage to others, and there is a request from the relevant government agency through due process.

4. Viewing, modifying and deleting your personal information

Members of the company can view or modify their personal information at any time, and can request deletion of personal information by canceling membership registration. You can view, modify, and delete personal information on the personal information management page on the website.

5. Period of retention and use of personal information

While the company's services are being provided, the member's personal information is kept and used by the company to provide the service. In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information is retained for the period specified for the following reasons.

(1) Reasons for information retention according to the company's internal policy

Even if the member withdraws, the company keeps the member information as follows in order to provide smooth service and prevent the use of illegal services.

1) Name, email, contact information

- Reason for preservation: Prevention of confusion in service use, dispute resolution, and cooperation according to the request of investigative agencies

- Retention period: 1 year

2) Illegal/bad use records (including personal information of illegal/bad users)

- Reason for retention: Prevention of illegal or bad use of service and prevention of re-subscription of illegal/bad users

- Retention period: 1 year

(2) Reasons for information retention according to relevant laws

If it is necessary to preserve it in accordance with the provisions of related laws, such as the Commercial Act, the Act on Consumer Protection in Electronic Commerce, etc., the company keeps member information for a certain period of time as stipulated by the relevant laws and regulations. In this case, the company uses the stored information only for the purpose of storage, and the retention period is as follows.

1) Records on contract or subscription withdrawal

- Reason for retention: Act on Consumer Protection in Electronic Commerce, Etc.

- Retention period: 5 years

2) Records on payment and supply of goods

- Reason for retention: Act on Consumer Protection in Electronic Commerce, Etc.

- Retention period: 5 years

3) Records on consumer complaints and dispute handling

- Reason for retention: Act on Consumer Protection in Electronic Commerce, Etc.

- Retention period: 3 years

4) log record

- Reason for retention: Communication Secret Protection Act

- Retention period: 3 months

6. Personal information destruction procedure

The information entered by the member for membership registration, etc. is stored for a certain period of time and then destroyed in accordance with the internal policy and other reasons for information protection pursuant to the relevant laws and regulations (see retention and use period) after the purpose is achieved. Personal information printed on paper is shredded or destroyed through incineration, and personal information stored in electronic file format is deleted using a technical method that cannot reproduce records.

7. Matters concerning the installation and operation of the automatic personal information collection device and its rejection

The company uses 'cookies' to store and find members' information from time to time in order to provide individualized and customized services to members. Cookies are small text files sent to the user's browser by the server used to operate our website and are stored on the user's computer hard disk. They identify the user's computer but do not personally identify the user.

(1) Purpose of use of cookies, etc.

The company uses cookies for the following purposes:

1) Analyze the access frequency and visit time of members and non-members

2)Provide targeted marketing and personalized service by identifying the company's tastes and interests, tracking traces, and identifying the degree of participation in various events and the number of visits

(2) How to reject cookie setting

Members have the option of installing cookies. Therefore, the member may allow all cookies by setting options in the web browser, check each time a cookie is saved, or refuse to save all cookies.

Example of setting method: (In case of Internet Explorer) Tools at the top of the web browser > Internet Options > Personal Information

However, in order to access the company website and use the service, you must allow cookies, and if you reject it, it may be difficult to use the company's services that require login.

8. Person in charge of personal information management

The company has designated the person in charge of personal information management as follows to protect customers' personal information and to handle complaints related to personal information.

Person in charge of personal information management [Hong Gil-dong]

Phone number: 010-1234-5678

Email: email@domain.com

Members can report any complaints related to personal information protection that occur while using the company's services to the person in charge of personal information management. The company will promptly and fully respond to members' reports.

9. Rights of members and legal representatives and how to exercise them

Members and their legal representatives can inquire or modify the registered personal information of themselves or children under the age of 14 at any time, and may request cancellation of membership. Click 'Change Personal Information' (or 'Edit Member Information', etc.) to view/modify personal information of members or children under the age of 14, and click 'Withdraw Membership' to cancel membership (withdraw consent) to complete the identification process. After the pass, you can directly view, correct, or withdraw. Alternatively, if you contact the person in charge of personal information management in writing, by phone or by email, we will take action without delay. The company handles personal information that has been canceled or deleted at the request of members or legal representatives as specified in the 'period of retention and use of personal information collected by the company' and is not viewed or used for any other purpose.

10. Measures related to personal information protection

When handling personal information by requesting a member's password, etc., the company confirms that it is the person in the best possible way and does its best to ensure that the information is handled safely. The company limits access to personal information to those who perform personal information management tasks, such as the person in charge of personal information management, and to those who are inevitably dealing with personal information for business purposes. Compliance with the policy is always emphasized. In addition to the above company's efforts, members must be careful not to expose personal information such as ID, password, and resident registration number on the Internet or leak to others. The company is not responsible for the leakage of personal information such as ID and password due to the member's negligence or negligence in management. Therefore, it is recommended that you only use the member's ID and password, and that you change your password frequently. It is recommended that you use a password that is difficult for others to guess by mixing letters and numbers. In addition, it is recommended to always log out and close the web browser after using the service. In particular, when sharing a computer with others or using it in a public place, this procedure is more necessary for the security of personal information. You should keep in mind that the personal information you voluntarily provide through chatting, bulletin boards, e-mails, etc. may be used by other people differently than you intended. You are responsible for maintaining the security of your login password, so you should not leave your personal information in a space that is open to others. In addition, in a PC room or other public places where there are many other people around you, you should be careful not to expose your personal information, keeping in mind that other people may see your computer screen while using the service.

11. Personal information-related reporting and dispute settlement

If you need to report or consult about personal information infringement, please contact the Korea Information Security Agency (KISA) Personal Information Infringement Report Center. In addition, if you have suffered financial or mental damage through personal information infringement, you can apply for damage relief to the Personal Information Dispute Mediation Committee.

Personal Information Infringement Report Center (http://www.cyberprivacy.or.kr, Tel 1336)

Personal Information Dispute Mediation Committee (http://www.kopico.or.kr, Tel 1336)

Information Protection Mark Certification Committee (http://www.privacymark.or.kr, Tel: 02-580-0533)

Internet Crime Investigation Center of the Supreme Prosecutors' Office (http://www.spo.go.kr, phone 02-3480-3600)

National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr, Tel: 02-392-0330)

National Police Agency (http://www.police.go.kr)

Effective Date: July 02, 2021